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  • Senior Front End Developer

    Contract: Permanent, Terms: Full Time, Location: York (nr Green Hammerton) Show Full Details

    Description:

    We are looking for an experienced and talented Senior Front End Developer to help us drive a number of key projects to the next level. 

    We're looking for a first-class developer with a real passion for all things and want to work in a talented development team on some exciting projects, someone who can bring great commercial experience and a passion for development, along with a real drive to use the latest technologies to create exciting, innovative products. 

    You will need: 

    3­ to 5+ years proven commercial development experience

    Excellent understanding of HTML5/CSS3

    Excellent knowledge of JavaScript and JavaScript design patterns

    Experience with automated testing and JavaScript testing frameworks

    Understanding of JavaScript/CSS performance optimization

    Understanding of mobile development/responsive design

    Understand common UX/UI design patterns, best practices, and standard conventions

    Excellent understanding of web standards and browser compatibility

    Experience with version control systems, preferably Git

    Experience with JavaScript frameworks, such as AngularJS, Ember, Backbone,js, Knockout.js or some other JavaScript frameworks

    Strong interpersonal skills experience with and enthusiasm for working in an agile environment

    A passion for creating excellently crafted code 

    Benefits:

    Flexi time (core hours are 10.00-3.30)

    Pension scheme

    Free hot drinks

    Free car park

    Free work wear

    Holiday staff loyalty scheme

    Up to 28 days hols inc b/h

    Salary sacrifice so they can buy and extra weeks holiday

    Staff outings

    On site crèche

    Staff discount on insurance

     

    Qualifications:

    Ideally, you will have:

    Experience with Adobe Photoshop and/or other Creative Suite products

    Experience working with CSS frameworks

    Experience with CSS preprocessors

    Experience with social media API integrations

    More important is that you are a talented and passionate developer with the desire to own and drive some genuinely exciting development projects. 

    If you are an experienced Front End Developer with an exciting portfolio of work to show off, we’d love to hear from you. 

    More important is that you are a talented and passionate developer with the desire to own and drive some genuinely exciting development projects. 

    If you are an experienced Front End Developer with an exciting portfolio of work to show off, we’d love to hear from you.

    Salary:

    Up to £40,000pa dep on experience

    Ref: 1309MT186

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  • Software Tester

    Contract: Permanent, Terms: Full Time, Location: York (nr Green Hammerton) Show Full Details

    Description:

    A skilled Software Tester is required to join our team, focusing on the testing of the digital products and services created by our development team. The Software Tester will work with the developers, product owners and managers to produce and run testing plans and automated test suites. You will implement a robust testing approach within regular sprint cycles, that will provide an effective level of assurance before regular releases.

    In addition to testing, there will be opportunities to contribute to the current development of features and so a passion and experience within development, DevOps or Scrum will be a valuable addition. 

    All candidates must be able to drive, benefits are: 

    Flexi time (core hours are 10.00-3.30)

    Pension scheme

    Free hot drinks

    Free car park

    Free work wear

    Holiday staff loyalty scheme

    Up to 28 days hols inc b/h

    Salary sacrifice so they can buy and extra weeks holiday

    Staff outings

    On site crèche

    Staff discount on insurance

    Qualifications:

    We are looking for someone with a strong background in software testing, with a minimum of 2 years experience with the following skill sets:

    Test planning, estimation and design

    Requirement gathering

    Create test cases from set specifications

    Liaise with development team in an agile environment

    Bug tracking and reporting

    Retesting

    Systems, integration, regression and UAT testing

    Testing APIs

    Experience using Automated test tools Webdriver, Selenium etc

    ISEB/ISTQB certification (Desirable)

    Experience working to the BDD or TDD methodologies (Desirable)

    Experience testing mobile devices (Desirable)

    Programming experience (Backend/Frontend) (Desirable)

     

      

    Salary:

    £25 to 35,000pa

    Ref: 1309MT187

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  • Affiliates & Partnerships Coordinator

    Contract: Permanent, Terms: Full Time, Location: York (nr Green Hammerton) Show Full Details

    Description:

    An exciting new opportunity has arisen for an Affiliates & Partnerships Coordinator. The successful applicant will work as part of the Business Relationship Department and will be responsible for developing new B2B relationships as well as expanding the network of affiliates and partners. 

    Candidates must be prepared to work extra hours when workload and priorities dictate. 

    The successful candidate for the role will undertake the following duties and responsibilities:

    Responsible for generating a monthly targeted amount of B2B business opportunities.

    Work proactively with existing B2B partners to maximise the relationship, develop & implement initiatives to improve B2B performance and create new ways to grow links with each affiliate and  partner by keeping them engaged and motivated.

    Ability to negotiate, close deals and review commercial agreements.

    Manage the resolution of affiliates and partners technical, commercial and operational issues.

    Manage the affiliates and partners budget/invoicing and ensuring offers and creative are up-to-date.

    Work with the Business Relationships Manager to delivery weekly target results.

    All candidates must be able to drive, benefits are: 

    Flexi time (core hours are 10.00-3.30)

    Pension scheme

    Free hot drinks

    Free car park

    Free work wear

    Holiday staff loyalty scheme

    Up to 28 days hols inc b/h

    Salary sacrifice so they can buy and extra weeks holiday

    Staff outings

    On site crèche

    Staff discount on insurance

    Qualifications:

    The successful candidate for the role of Affiliates & Partnerships Coordinator must have the following skills and experience:

    Previous experience of developing new affiliate and partnership relationships essential.

    Excellent communication skills, great at building strong relationships and strong negotiation skills.

    Strong written, verbal and analytical communication skills.

    A pro-active attitude.

     

    Salary:

    £18.5,000

    Ref: 1309MT188

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  • Claims Assessor

    Contract: Permanent, Terms: Full Time, Location: York (nr Green Hammerton) Show Full Details

    Description:

    Situated in the Claims Department, this office is currently open six days a week and the hours of opening are Monday to Friday 8.00am to 7.00pm and Saturday 9.00am to 12.00pm.
    You will work 37.5 hours a week. We operate a flexible working system. The Claims Manager and/or Team Leader will agree your break when you are on a normal working day or late shift. You will be rota’d for approximately one late shift per week, finishing at 7.00pm. You will start late to reflect this, taking into account the number of hours you work. It is expected that you will work one Saturday approximately once every 3 weeks. Your Department Manager will give a rota to you usually a month in advance.

    Assist with admin duties.
    Answer Claims Department telephone calls in line with the departmental SLA.
    Assess claims promptly and fairly.
    Liaise with policyholders, veterinary practices and loss adjusters verbally and in writing in order to assess a claim.
    Take responsibility for processing each claim with efficiency, ensuring all facts are obtained before a decision is made.
    Calculate settlement of claims.
    Assess future underwriting risks (exclusions).
    Assist with the development of policy wordings.
    Address customer Urgents, Complaints and Appeals.
    Meet daily file and phone targets.

    Logging and distribution of departmental mail.
    Accurately creating new and subsequent claim records and updating these records as each claim progresses.
    Responding to claims notification.
    Following internal guidelines to aid claims processing.
    Identifying valid and invalid claims by analysing the terms and conditions of the policy contract and the claim information.
    Liaising with policyholders, veterinary surgeons and loss adjusters to ensure thorough assessment of liability.
    Answering and responding to telephone calls/emails or making outbound telephone calls to resolve queries and gain information necessary for the expedient assessment of each claim.
    Updating the policyholder accordingly where applicable.
    Authorising instructions to repairers, loss adjusters/referral and consultant vets.
    Working to reduce hard and soft leakage.
    Identifying recoveries.
    Calculating claims settlement / offers of settlement.
    Assessing future risks presented by the loss(es) within guidelines.
    Maintaining individual and team targets.
    Dealing with referrals from all Departments.
    Rotate and undertake all duties as requested.
    Complying with FCA and PRA rules, ABI guidance, the Data Protection Act 1998 and other regulation, legislation and industry directives as advised by your Manager.
    Ensuring compliance with ELICO’s Financial Crime, Anti-bribery, Governance, Whistleblowing, Compliance & Risk and Complaints Policies along with ELICO’s TCF Objectives Statement.
    Ensuring compliance with ELICO’s Data Security & Data Governance Policy, including understanding who the ELICO Data Steward is for that data, being aware of what quality criteria or standards are applied to that data, and ensure its application, raising any deficiencies or concerns with the appropriate Data Steward, and safeguarding the integrity of the data.
    Identifying risks and reporting them in line with internal procedure.
    Undertake development under the guidance of the Claims Manger, Team Leaders and Trainers.

    Qualifications:

    Excellent oral and written communication and customer service skills.
    Excellent attention to detail.
    Good product and regulatory knowledge.
    Good knowledge and understanding of the AS400/PC/Content Manager/Mitel systems.
    Good working knowledge of internal procedures and standards.
    Good organisational and planning skills, including planning your own workload.

    All candidates must be able to drive, benefits are: 

    Flexi time (core hours are 10.00-3.30)

    Pension scheme

    Free hot drinks

    Free car park

    Free work wear

    Holiday staff loyalty scheme

    Up to 28 days hols inc b/h

    Salary sacrifice so they can buy and extra weeks holiday

    Staff outings

    On site crèche

    Staff discount on insurance

    Salary:

    £18.5k

    Ref: 1309MT189

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  • Community Assistant

    Contract: Permanent, Terms: Full Time, Location: York (nr Green Hammerton) Show Full Details

    Description:

    Working 40 hours per week over a 7 day rota, shifts from 07:30 to 22:00, term time plus 2 weeks and INSET.


    To provide a support service to ensure the smooth running and maintaining the high standards of the school. 

    Duties and responsibilities:

    • Regular collection, recording and delivery of post, supermarket orders and laundry around the site (manual handling)
    • On a rota basis provide cover for the car park reception
    • Assisting with the storage and bar coding of students’ boxes and cases
    • Monitor and replenish the stock of printing paper in the offices, across the Collegiate and Boarding, placing orders as required
    • Drive a school buggy to assist with deliveries and transport of visitors and guests
    • Provide administrative support as required to Collegiate-wide departments, including the Box Office
    • Monitor the Room Booking System, SharePoint and Community Assistant Email and Diary for set up requirements
    • Prepare AV equipment and set up for assemblies, events, meetings and training sessions in good time, assist with occasional filming demand (training will be given if required)
    • Manage the photocopying request system and complete required reprographic tasks.
    • Monitor and act upon reported photocopier faults
    • Provide signage around the site as required
    • Monitor and act upon reported photocopier faults in boarding
    • Provide administrative support as required to boarding staff
    • Support the boarding team with induction and registration of boarders throughout the year.
    • Assist with the setup of social events as required
    • Fulfil key holder duties, opening up facilities such as the library and music room, ensuring supervision is in place and locking up at the end of duties, events and activities across the site.
    • Provide support to supervise the library.

    Benefits:

    • Free staff gym
    • Annual free family summer barbecue
    • Annual free black tie Christmas Ball for staff and a guest.
    • Workplace Pension Scheme

    The post holder’s responsibility for promoting and safeguarding the welfare of children and young persons for whom s/he is responsible, or with whom s/he comes into contact will be to adhere to and ensure compliance with the College’s Child Protection Policy at all times. If, in the course of carrying out the duties of the post the post holder becomes aware of any actual or potential risks to the safety or welfare of children in the school s/he must report any concerns to the College’s Designated Safeguarding Lead.


    Qualifications:

    • Educated to GCSE/equivalent or above
    • Relevant experience working in a similar role
    • Excellent telephone manner and general communication skills
    • Proficient in Word/Excel/Outlook
    • Able to work as part of a team and unsupervised
    • Motivation to work amongst children and young people

    Salary:

    £15,486 term-time only

    Ref: 0809MT183

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  • Customer Contact Adviser

    Contract: Permanent, Terms: Full Time, Location: York (nr Green Hammerton) Show Full Details

    Description:

    Situated in the Customer Contact Department, this office is currently open seven days a week and the hours of opening are Monday to Friday 8.00am to 8.30pm, Saturday 8.30am to 5pm and Sunday 9am to 4pm. The Customer Contact Department is also open 10:00am until 4:00pm on bank holidays.

    You will work 37.5 hours a week. We operate a flexible working system. You will be rota’d for approximately one late shift per week, finishing at 8.30pm. You will start late to reflect this, taking into account the number of hours you work. It is expected that you will work one Saturday approximately once every 3 weeks and one Sunday in approximately every 7 weeks. Your Department Manager will give a rota to you usually a month in advance.

    Wage increases are based on technical and behavioural competencies.

    Main responsibilities:

    • Competently provide quotations, answer queries regarding ELICO websites and products, and administer existing policies.
    • Use telephone scripts to ensure compliance with regulatory requirements.
    • Issue policy documentation packages and pertinent correspondence including relevant inserts.
    • Make outbound calls such as those in line with diary procedures.
    • Answer Customer Contact Department telephone calls in line with the departmental SLA.
    • Assess underwriting risks (exclusions).
    • Address customer Urgents, Complaints and Appeals.
    • Meet daily phone targets.
    • Responding to written or email requests for information on new and existing policies.
    • Completing daily diary files.
    • Actioning daily post allocation.
    • Correct termination of policies, ensuring correct calculation and return of premiums.
    • Amending existing policies.
    • Checking and reviewing renewals.
    • Dealing with queries in connection with the Dog/Cat Breeders Association and the National Pet Register.
    • Making outbound calls in line with diary procedures.
    • Assessing future risks within guidelines.
    • Maintaining individual and team targets.
    • Demonstrating a positive, confident and professional attitude, helping others where possible.
    • Dealing with referrals from all Departments.
    • Rotate and undertake all duties as requested.
    • Complying with FCA and PRA rules, ABI guidance, the Data Protection Act 1998 and other regulation, legislation and industry directives as advised by your Manager.
    • Ensuring compliance with ELICO’s Financial Crime, Anti-bribery, Data Security, Data Governance, Whistleblowing, Compliance & Risk and Complaints Policies along with ELICO’s TCF Objectives Statement.
    • Identifying risks and reporting them in line with internal procedure.
    • Undertake development under the guidance of the Customer Contact Manger, Team Leaders and Trainers.

    Benefits:

    • Flexi time (core hours are 10.00-3.30)
    • Pension scheme
    • Free hot drinks
    • Free car park
    • Free work wear
    • Holiday staff loyalty scheme
    • Up to 28 days hols inc b/h
    • Salary sacrifice so they can buy and extra weeks holiday
    • Staff outings
    • On site crèche
    • Staff discount on insurance

     

    Qualifications:

    Main skills

    • Excellent oral and written communication and customer service skills.
    • Excellent attention to detail.
    • Good organisational and planning skills, including planning your own workload.
    • Candidates must be able to drive 

    Salary:

    £16,711

    Ref: 0809MT184

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  • Community Assistant Supervisor

    Contract: Permanent, Terms: Full Time, Location: York (nr Green Hammerton) Show Full Details

    Description:

    Working 40 hours per week over a 7 day rota, shifts from 07:30 to 22:00, term time plus 2 weeks and INSET.

    To provide a support service to ensure the smooth running and maintaining the high standards of the school. 

    Duties and responsibilities:

    • Manage the community assistant team on a day to day basis.
    • Create termly rotas
    • Ensure adequate cover for the Car Park Reception and School Reception
    • Liaise with the School, Boarding, Examinations Officer, Purchasing Manager and Librarian.
    • Deliver orders of stock and equipment to departments
    • Assist departments with production of classroom displays
    • Assist with preparing and removing AV equipment
    • Challenge unacceptable behaviour/uniform and deal with it using the appropriate school systems 
    • Maintain up to date knowledge and training in Safeguarding and Health & Safety practices
    • Engage positively with students and staff

    Benefits

    • Free staff gym
    • Annual free family summer barbecue
    • Annual free black tie Christmas Ball for staff and a guest.
    • Workplace Pension Scheme

    The post holder’s responsibility for promoting and safeguarding the welfare of children and young persons for whom s/he is responsible, or with whom s/he comes into contact will be to adhere to and ensure compliance with the College’s Child Protection Policy at all times. If, in the course of carrying out the duties of the post the post holder becomes aware of any actual or potential risks to the safety or welfare of children in the school s/he must report any concerns to the College’s Designated Safeguarding Lead.

    Qualifications:

    • Educated to GCSE/equivalent or above
    • Relevant experience working in a similar role (staff management, creating staff rotas)
    • Excellent telephone manner and general communication skills
    • Proficient in Word/Excel/Outlook
    • Able to work as part of a team and unsupervised
    • Motivation to work amongst children and young people

    Salary:

    £17,462 term time only

    Ref: 0809MT185

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  • Warehouse Assistant

    Contract: Permanent, Terms: Full Time, Location: York (Nether Poppleton) Show Full Details

    Description:

    Our client is seeking a full-time, permanent Warehouse Assistant to start in September.

    Experience in a warehouse environment is not necessarily required.

    This is a permanent position, but will be temporary for the first 3 months.

    Hours: Full time. 37.5 hours a week. 9am to 5pm (30 mins for lunch)

    Holidays: 28 days per year, plus bank holidays

    Extras: Pension, 10% Bonus scheme, private dental care (Denplan) and health care (BUPA), half price gym membership (Bannatynes).

     

     

     

    Qualifications:

    Candidates must be hard working and conscientious, able to work to a tight deadline.

    Very good numerical skills, excellent inter-personal skills, and a good attention to detail.

    Experience in a warehouse environment is not necessarily required.

    Salary:

    £20-22,000pa

    Ref: 1708MT181

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  • Call Centre Technical Advisor

    Contract: Temporary, Terms: Full Time, Location: York (Escrick) Show Full Details

    Description:

    Job Specifications

    • Dealing with inbound calls, e-mail and mail to provide technical assistance to customers.
    • Delivering advice in a polite, positive and friendly manner over the phone.
    • Problem solving over the phone.
    • Maintain a comprehensive technical knowledge, whilst understanding and promoting the best practice for the use of our products.
    • Working Hours: Monday-Friday 9-5, Saturday-Sunday 11-4.
    • Must be flexible working on a 7 day rota Monday to Sunday.

    Qualifications:

    Essential

    • Excellent customer service skills
    • Ability to work and thrive under pressure
    • Excellent timekeeping skills
    • Strong work ethic and commitment to the role

    Desirable

    • Technical background
    • Good written comprehension
    • Previous call centre experience (Within 5 years)
    • Good team player but able to self-manage performance

    Knowledge/Skills/Abilities

    • Excellent telephone manner
    • Strong verbal and written communication skills
    • A good level of Computer literacy
    • Data entry

    Required experience:

    • Call Centre: 1 years

     

    Salary:

    £8.50/hr

    Ref: 2605MT171

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