Telesales Administrator

Category:Commercial Jobs
Location:York (Dunnington)
Contract:Permanent
Salary:£7.50-8.00 per hour dep on experience
Ref:2004MT169

Description:

Our client is seeking to recruit a full-time, permanent Telesales Administrator. The hours are 35 per week and will include working 2 late shifts a week (4pm - 11:30pm). Day shifts are 10am - 5:30pm. There is the possibility of some occasional Saturday working.

The role is office based. This Telesales Executive position forms part of a small team providing an essential role in the company, ensuring customer orders are taken in an efficient and professional manner.

Other responsibilities will include:

• Making outbound calls and dealing with incoming calls to take our customers' normal orders.

• Managing own customer base.

• Through careful analysis of on screen data and account statistics, helping customers to buy across the product range.

• Selling new lines.

• Link and gap selling.

• Maximising customer spend. 

  • All general administration and filing.

Qualifications:

Candidates must be confident and professional when dealing with customers on the telephone, as well as having good general IT and administrative skills.


This is not a cold-calling position but candidates should be effective in upselling when taking orders.

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