Telesales Administrator

Category:Commercial Jobs
Location:York (Dunnington)
Salary:£7.50-8.00 per hour dep on experience


Our client is seeking to recruit a full-time, permanent Telesales Administrator. The hours are 35 per week and will include working 2 late shifts a week (4pm - 11:30pm). Day shifts are 10am - 5:30pm. There is the possibility of some occasional Saturday working.

The role is office based. This Telesales Executive position forms part of a small team providing an essential role in the company, ensuring customer orders are taken in an efficient and professional manner.

Other responsibilities will include:

• Making outbound calls and dealing with incoming calls to take our customers' normal orders.

• Managing own customer base.

• Through careful analysis of on screen data and account statistics, helping customers to buy across the product range.

• Selling new lines.

• Link and gap selling.

• Maximising customer spend. 

  • All general administration and filing.


Candidates must be confident and professional when dealing with customers on the telephone, as well as having good general IT and administrative skills.

This is not a cold-calling position but candidates should be effective in upselling when taking orders.

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