Cycle Shop Manager

Category:Commercial Jobs
Location:York (central location)
Contract:Permanent
Salary:Competitive salary + performance based bonus
Ref:3005MT209

Description:

Our client, a successful and profitable York cycle shop, is seeking an experienced Manager.

Specific experience of managing and buying in a cycle shop enironment, as well as enthusiasm for cycling and related practical skills are essential!

Competitive salary plus performance-based incentives. Hours Monday to Saturday 8:30-18:00 (with Thursdays off).

Duties:

  • Direct the profit, sales, and costs of a retail store while maintaining an environment focused on the customer.
  • Train new and existing employees in customer service, brand awareness, and store policies to offer the best shopping experience.
  • Oversee and manage store staff, including recognising new training opportunities, providing feedback, enhancing sales abilities, and developing staff members
  • Oversee assistant management positions and communicates store goals clearly with them
  • Develop sales plans of action together with assistant store managers
  • Communicate store goals, brand awareness, and company messages to team members while promoting product knowledge
  • Assess team member performance and deliver performance reviews
  • Recruit, hire, and train new store staff
  • Keep costs minimal while remaining accountable to profits
  • Create a customer-service focused environment where the best possible customer experience is top priority
  • Report sales, visual presentations, team member development, and store performance figures to owner
  • Create employee schedules and manage hourly employee time recording and payroll
  • Ensure that visual marketing and merchandising of store meets established brand standards

Qualifications:

Previous cycle shop management and buying experience is essential.

Team building and customer service skills

Employee training and people management experience

Strong sales experience

Visual merchandising skills

Strong communication skills, self-motivated, friendly, enthusiastic, ability to work in a rapidly changing and busy environment

Hiring and staffing experience

Fully IT literate

Apply for this job